When you need to reconnect
On Settings, then Connections, a linked institution shows one of these states:
When a state other than Connected appears, a Reconnect button shows next to
the institution.
Reconnect
1
Open Connections
Go to Settings, then Connections, and find the institution that needs
attention.
2
Choose Reconnect
Select Reconnect. Budget Bandit opens the Plaid window pointed at your
existing connection.
3
Verify your identity if asked
Reconnecting touches a linked bank, so it is a sensitive action. If you have
two-factor authentication on your account, Budget Bandit asks for your
authenticator code before continuing. Enter the code to proceed. See
Two-factor authentication.
4
Sign in at your bank
Complete your bank’s sign-in or approval inside the Plaid window.
5
Done
The institution flips back to Connected. Choose Sync now to pull any
transactions that accumulated while it was down.
Reconnecting keeps the same accounts and access. You will not be asked to map
accounts again, and no new accounts are created.
After reconnecting
New transactions that arrived during the outage land in your To Review queue, unapproved. Pending items that posted while the feed was down are promoted in place rather than duplicated. See Pending vs posted.If reconnect does not stick
- The bank window errors out: close it and try again — banks sometimes rate-limit back-to-back attempts.
- It immediately returns to Reconnect required: confirm your bank login works on the bank’s own website first, then retry.
- Still stuck: Fix sync problems or contact support.
Related
Connect a bank
Link an institution for the first time.
Fix sync problems
A connection that is healthy but stale.
Two-factor authentication
Set up the code Budget Bandit asks for on sensitive actions.
Bank sync troubleshooting
Deeper diagnosis for stubborn connections.