Enroll
You need an authenticator app such as Google Authenticator, 1Password, Authy, or Bitwarden.Scan the QR code
Open your authenticator app and scan the QR code shown. If you cannot scan, copy the
setup key shown beneath it and enter it manually.
Enter the 6-digit code
Type the current 6-digit code from your app and verify it. This confirms your app and the
app are in sync.
Recovery codes
Recovery codes are your way back in if you lose your phone or your authenticator app.- You get 8 codes when you enroll.
- Each code works once.
- Store them in your password manager or print them and keep them somewhere safe.
Step-up on sensitive actions
Some actions ask you to re-enter a code even though you are already signed in. This is called step-up, and it protects the highest-risk operations:- Starting, changing, or cancelling your subscription
- Opening the billing portal
- Deleting your account
- Managing two-factor settings
Turn off two-factor
Open Settings, then Security, and choose Disable two-factor. Your authenticator and recovery codes are both invalidated. You may be asked for a code to confirm.If you are locked out
If you cannot sign in and your recovery codes are gone, see Contact support.Related
Change your password
Set a new password from Settings.
Sync and privacy
How your data is protected.