Start Plus
1
Open Settings, then Billing
The billing screen shows your current plan and, during a trial, the date it ends.
2
Choose monthly or yearly
Use the toggle to pick how you want to be billed. Yearly costs less per month. See
Plans and pricing for the numbers.
3
Choose Subscribe
You are sent to Stripe Checkout to enter your card. After payment you return to the app
on Plus.
Starting or changing a subscription is a sensitive action. If you have two-factor
authentication on, you may be asked for a code first. See
Two-factor authentication.
Switch between monthly and yearly
1
Open Settings, then Billing
On an active subscription you see a Manage Subscription button.
2
Choose Manage Subscription
This opens the Stripe billing portal in a new view.
3
Update your plan
In the portal, change between monthly and yearly billing. Stripe prorates the
difference so you are not charged twice.
Cancel
1
Open the billing portal
From Settings, then Billing, choose Manage Subscription.
2
Cancel the plan in the portal
The Stripe portal handles cancellation. You keep access until the end of the period you
have already paid for.
Who can change billing
Billing is managed at the household level. Only the workspace owner or an admin can start, change, or cancel the subscription. If you are a member or viewer and need a change made, ask the owner. See Roles and permissions.If something looks wrong
If the billing portal will not open or a change did not take effect, see Contact support.Related
Payment method and receipts
Update your card and download invoices.
Plans and pricing
What Plus includes and what it costs.