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Your subscription lives under Settings. Starting Plus happens in the app; switching plans and cancelling happen in the secure Stripe billing portal that the app opens for you.

Start Plus

1

Open Settings, then Billing

The billing screen shows your current plan and, during a trial, the date it ends.
2

Choose monthly or yearly

Use the toggle to pick how you want to be billed. Yearly costs less per month. See Plans and pricing for the numbers.
3

Choose Subscribe

You are sent to Stripe Checkout to enter your card. After payment you return to the app on Plus.
Starting or changing a subscription is a sensitive action. If you have two-factor authentication on, you may be asked for a code first. See Two-factor authentication.

Switch between monthly and yearly

1

Open Settings, then Billing

On an active subscription you see a Manage Subscription button.
2

Choose Manage Subscription

This opens the Stripe billing portal in a new view.
3

Update your plan

In the portal, change between monthly and yearly billing. Stripe prorates the difference so you are not charged twice.

Cancel

1

Open the billing portal

From Settings, then Billing, choose Manage Subscription.
2

Cancel the plan in the portal

The Stripe portal handles cancellation. You keep access until the end of the period you have already paid for.
Cancelling stops future billing. It does not delete your data. If you want your account and data removed, that is a separate action — see Delete your account.

Who can change billing

Billing is managed at the household level. Only the workspace owner or an admin can start, change, or cancel the subscription. If you are a member or viewer and need a change made, ask the owner. See Roles and permissions.

If something looks wrong

If the billing portal will not open or a change did not take effect, see Contact support.

Payment method and receipts

Update your card and download invoices.

Plans and pricing

What Plus includes and what it costs.