1. Force a sync
2. Check the connection status
On the same page, look at the institution’s badge:- Reconnect required or Expiring soon — the bank dropped or is about to drop the session. Choose Reconnect. See Reconnect a bank.
- Error — the last sync failed. Reconnect, then sync again. If a reason is shown beneath the institution name, it usually points at the fix.
3. Look in To Review
Synced transactions arrive unapproved in your To Review queue, not directly in the register’s approved list. If a charge is “missing,” check there first — it may have synced fine and simply be waiting for you to confirm it.4. Give the bank time
Budget Bandit can only show what the bank has released. A purchase made today may not appear until the bank posts it, which can take a day or two. Recent activity often arrives as a pending transaction first and firms up later. See Pending vs posted.5. Confirm the account is mapped
If one account at a linked institution updates but another does not, the quiet account may not have been mapped to the feed during linking. Re-run the link from Connect a bank and attach the missing account to its existing record.Still not syncing?
- The bank works on its own website but not here: disconnect the institution and link it fresh from Connect a bank. Disconnecting preserves your accounts and existing transactions.
- Transactions look doubled or some are missing: Duplicate or missing transactions.
- Nothing here helps: bank sync troubleshooting or contact support.
Related
Reconnect a bank
Restore an expired or broken connection.
Pending vs posted
Why a recent charge has not firmed up yet.
To Review
Where synced transactions wait for confirmation.
Duplicate or missing transactions
Sort out doubles and gaps.