> ## Documentation Index
> Fetch the complete documentation index at: https://docs.budgetbandit.io/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Quick answers about Budget Bandit: budgeting, bank sync, imports, billing, and exporting your data.

The questions people ask most, grouped by topic. If your question is not here, reach us over
[in-app chat](/troubleshooting/contact-support).

## Getting started and budgeting

<AccordionGroup>
  <Accordion title="What does Ready to Assign mean?">
    Ready to Assign is the cash in your accounts that has not been given a job yet. A
    zero-based budget is finished when it reads \$0 — every dollar assigned to a category. See
    [Ready to Assign](/concepts/ready-to-assign).
  </Accordion>

  <Accordion title="Ready to Assign is negative. What do I do?">
    A negative number means you assigned more than you have. Pull money back out of a category
    until it returns to \$0. See [Ready to Assign is negative](/troubleshooting/budgeting).
  </Accordion>

  <Accordion title="A category turned red. What is wrong?">
    Red means the category is overspent — you spent more than you assigned to it. Move money in
    from a category that came in under. See [Cover overspending](/budgeting/cover-overspending).
  </Accordion>

  <Accordion title="Do I have to budget every dollar?">
    Zero-based budgeting works best when you do, but the app does not force it. You can assign
    as much or as little as you like. See [Zero-based budgeting](/concepts/zero-based-budgeting).
  </Accordion>
</AccordionGroup>

## Bank sync and accounts

<AccordionGroup>
  <Accordion title="Does Budget Bandit connect to my bank?">
    Yes. Automatic bank sync runs through Plaid. See [Connect a bank](/accounts/connect-a-bank).
    You can also keep manual accounts and enter transactions yourself.
  </Accordion>

  <Accordion title="My bank balance does not match my transactions.">
    Usually this is pending transactions or a missed import. Start with
    [Fix sync problems](/troubleshooting/bank-sync) and
    [Balance doesn't match](/reconciling/balance-doesnt-match).
  </Accordion>

  <Accordion title="I see a transaction twice.">
    Duplicates happen when an import overlaps with a synced transaction. See
    [Duplicate or missing transactions](/accounts/duplicate-or-missing-transactions).
  </Accordion>
</AccordionGroup>

## Importing and migrating

<AccordionGroup>
  <Accordion title="Will importing overwrite my current budget?">
    No. Every import creates a brand-new budget. It never overwrites or merges into the budget
    you are already using. See [Import overview](/import/overview).
  </Accordion>

  <Accordion title="Can I bring my data from YNAB, Monarch, or Actual?">
    Yes. Budget Bandit imports from YNAB, Monarch, Actual, CSV, and OFX/QFX. See
    [Import overview](/import/overview).
  </Accordion>

  <Accordion title="Some rows did not import.">
    See [Why rows didn't import](/import/why-rows-didnt-import) for format and duplicate causes.
  </Accordion>
</AccordionGroup>

## Billing

<AccordionGroup>
  <Accordion title="How much does Budget Bandit cost?">
    One plan, Plus, billed monthly or yearly, with the current price shown at checkout. New
    accounts start with a full-access trial. See [Plans and pricing](/account/plans-and-pricing).
  </Accordion>

  <Accordion title="How do I cancel?">
    Open Settings, then Billing, and use Manage Subscription to cancel in the Stripe portal. You
    keep access until the end of the period you paid for. See
    [Manage your subscription](/account/manage-subscription).
  </Accordion>

  <Accordion title="Where are my receipts?">
    In the Stripe billing portal, which you open from Settings. See
    [Payment method and receipts](/account/payment-method-and-receipts).
  </Accordion>
</AccordionGroup>

## Privacy and your data

<AccordionGroup>
  <Accordion title="Can I hide my balances on a shared screen?">
    Yes. Turn on privacy mode to blur every amount, then hover to peek. See
    [Privacy mode](/account/privacy-mode).
  </Accordion>

  <Accordion title="Does the app work offline?">
    Yes. The app is offline-first and syncs your changes when you reconnect. See
    [Offline](/mobile/offline).
  </Accordion>

  <Accordion title="How do I get my data out?">
    Export any report to CSV, or contact support for a full copy. See
    [Export your data](/account/export-your-data).
  </Accordion>

  <Accordion title="How do I delete my account?">
    From Settings, then Account, in the Danger zone. You have 30 days to recover before data is
    permanently removed. See [Delete your account](/account/delete-your-account).
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="Contact support" icon="comments" href="/troubleshooting/contact-support">
    Reach a person over in-app chat.
  </Card>

  <Card title="Fix bank sync" icon="building-columns" href="/troubleshooting/bank-sync">
    Connection and stale-data fixes.
  </Card>
</CardGroup>